Socially Bright is committed to protecting and respecting your privacy. We do not send unsolicited emails (i.e. emails unrelated to our business transactions with our customers) to customers, and do not pass on your private details to any third parties.
This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we store and handle that data, and keep it safe.
We appreciate that this Notice contains a lot of information but we want you to be fully informed about your rights, and how we use your data. The following sections will answer any questions you have but if not, please do get in touch with us.
We will update this Privacy Notice from time to time.
What is Socially Bright?
We work with companies to develop a range of digital technologies for them. This includes iOS apps, Android apps, web apps and other development tasks. We are an independent creative digital production studio based in south London.
Explaining the legal bases we rely on
The law on data protection sets out a number of different reasons for which a business may collect and process your personal data. This includes:
In specific situations, we can collect and process your data with your consent. When collecting your personal data, we will always make clear to you what data is necessary in connection with a particular service.
In certain circumstances we need your personal data to comply with our contractual obligations. For example, we will need your address details in order to send documents to you.
If the law requires us to, we may need to collect and process your data. For example, we are obliged to collect proof of identity and residence, and can pass on details of people involved in fraud or other criminal activity to law enforcement.
In specific situations, we may request your data to pursue our legitimate interests. This will be done in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.
When do we collect your personal data?
- When you contact us via email, telephone or the contact form on this website.
- We may collect additional personal data from you for the purposes of progressing your project and as may otherwise be required in order for us to fulfil your instructions.
What sort of personal data do we collect?
- Contact information i.e. your name, address, nationality, email and telephone number.
- Details of your interactions with us – for example, your transaction history.
How we protect your data
We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it.
How long will we keep your data?
Whenever we collect or process your personal data, we will only keep it for as long as is necessary for the purpose for which it was collected. Your data will then either be deleted completely or anonymised. For instance, by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
Your rights over your data
An overview of your different rights
You have the right to request:
- Access to the personal data we hold about you, free of charge in most cases.
- The correction of your personal data when incorrect, out of date or incomplete.
For example, when you withdraw consent, or object and we have no legitimate overriding interest, or once the purpose for which we hold the data has come to an end.
- That we stop any consent-based processing of your personal data after you withdraw that consent.
- Review by a director of any decision made based solely on automatic processing of your data (i.e. where no human has yet reviewed the outcome and criteria for the decision).
You have the right to request a copy of any information about you that we hold at any time, and also to have that information corrected if it is inaccurate. To do this please contact the Data Manager at firstname.lastname@example.org.
If we choose not to action your request we will explain the reasons for our refusal to you.
Your right to withdraw consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
Where we rely on our legitimate interest
In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.
Checking your identity
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.
We hope this Privacy Notice has been helpful in setting out the way we handle your personal data and your rights to control it.
If you have any questions that haven’t been covered, please contact our Data Manager who will be pleased to help you:
- Email us at email@example.com
- Write to the Data Manager, Socially Bright , Unit 7H, Clapham North Art Centre, London SW4 6DH